Unit 2 Quality Control

1. Home
2. 2 - SRM UNIT Operations - Purchasing
3. operations
4. production
5. purchasing
6. quality control

Learning Targets

1. identify quality control processes in finance, including

• quality-control measures
• quality-control methods at work
• crucial elements of quality control
• the role of management in achievement of quality
• efficient operating systems

2. implement quality control processes in finance, including

• quality-control measures
• quality-control methods at work
• crucial elements of quality control
• the role of management in achievement of quality
• efficient operating systems

resource: Operations Management 4th Edition, Reid and Snaders
Chapter 5 Total Quality Management
www.wiley.com/college/reid